Free Shipping Over $120 Australia wide

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Shipping Policy

Keeping prices down while delivering the highest quality are what Uglybox Shop is built on. We focus on giving our customers options so they can save as much money as they can. Uglybox Shop only sells and ships to customers in Australia.

When ordering from Uglybox Shop you can get your items a few different ways.

AusPost or Courier Delivery- Most items will be sent by courier or Auspost.

FREE SHIPPING OVER $120!*- Orders over $120 are eligible for FREE shipping.

This will be shown at checkout, (Australian addresses only).

Shipments will be made in most suitable packaging to order.

Unfortunately we cannot accept responsibility for any order that go missing should they not include signature on delivery or if you give your authority for items to be left at the delivery address.


How long will my delivery take?
Delivery of our orders usually takes anywhere from 1 – 15 business days, depending on your location.

This is after they have left our warehouse. Packaging and handling usually takes 1 – 3 business days depending on the item and our work load.
Where is my order?
As soon as you complete your order you will get an email confirming your order.

Once your package has been shipped you will receive an email from the courier to that email and an email from us confirming shipment. Please use the links provided in the email and the tracking number to track where your order is.

Please contact us at woof@uglybox.com.au regarding your order if:

– You have not received an email confirming your order

– You have not received an email with tracking details within 5 days of placing your order

– Your package has not arrived within 15 days of getting the tracking email

– Your package tracking has not moved in 5 days

– You have made contact with courier regarding delivery or the shipment and they have not resolved the issue within 2 days

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